Debanjani Das

Debanjani Das is a Senior Associate at CRED since March 2019, focusing on refund processing, error analysis, and developing standard operating procedures. Previous roles at CRED include Social Media Escalation Associate, where responsibilities involved troubleshooting technical issues and providing customer insight reports, and Escalation Specialist, managing account handling and customer acquisition. Debanjani interned at Biocon in the Upstream Mammalian Cell Culture lab, gaining hands-on experience in various cell culture techniques, and also completed a traineeship at Dey's Medical Stores. Academically, Debanjani holds a Master of Technology in Chemical Engineering from SRM University and a Bachelor of Engineering in Chemical Engineering from Siddaganga Institute of Technology.