Steve Richard J

Steve Richard J is a seasoned professional with extensive experience in collections, project management, and operations across various industries. Currently serving as Collections Training Lead and Consultant at CRED since April 2021, Steve excels in managing outstanding debts, lead management using CRM tools like LeadSquared and Salesforce, and enhancing accounts receivable processes through data analysis. Previously, Steve was an Operations Associate at BYJU'S and played a significant role as a Trainer & Project Manager for Shiamak Davar International Ltd., managing over 100 projects and corporate events for notable clients. Additionally, experience as an Analyst at Goldman Sachs involved managing trade settlements and fostering client relationships. Steve holds an MBA from Pondicherry University and a BCom in Marketing from St Joseph's College of Commerce.