Sushree Bose

Sushree Bose currently serves in the role of Social Media Escalations at CRED since September 2019, where responsibilities include managing customer challenges, resolving escalated issues, and enhancing customer experience through effective communication and collaboration with various teams. Prior to this, Sushree worked as an Operations Associate at Urban Ladder from February 2018 to September 2019, focusing on user escalations and providing support across multiple platforms while ensuring client satisfaction. Sushree began the career as a Sales Associate at Convergys in 2017, addressing billing and sales inquiries for US clients. Sushree holds a degree from BJB College, Bhubaneswar, completed in 2016.