Jonathan Schotte

Jonathan Schotte is a Country and Sector Risk Analyst at Credendo since December 2021. Previously, Jonathan held various roles at equensWorldline from March 2016 to December 2021, including WFM Project Lead, where responsibilities encompassed updating Workforce Management tooling, requirements gathering, and business case implementation. As a Forecasting, Reporting & Analytics Consultant, Jonathan focused on aligning reporting and building forecasting models, while also engaging in innovative projects involving chatbots for contact centers. Prior experience includes a position as a Business and Systems Integration Analyst at Accenture, contributing to data management projects for ING. Jonathan began the professional journey as an ACE Trainee at Tata Consultancy Services. Educational credentials include a Master of Science in Business Engineering (Operations Management) and a Bachelor's degree in Business Engineering, both from Ghent University.