Sheila Marshall

Sheila Marshall has extensive experience in auditing and compliance within the financial services industry, currently serving as a Senior Back End Servicing Auditor at Credit Acceptance since January 1998. Key responsibilities include validating annual Service Provider Assessment scores, monitoring compliance with call models, conducting site visits, and collaborating on risk reporting. Prior roles at Credit Acceptance include Backend Servicing Auditor, Senior Attorney Auditor, and Legal Auditor, focusing on compliance and account management for collection processes. Sheila's career began at Arthur Anderson, LLP, where responsibilities included accounts receivable and payroll entry. Sheila holds a Bachelor of Science in Business Administration from the University of Phoenix and a diploma in Business from Thomas M. Cooley High School.