Crédit Agricole Egypt is a subsidiary of the Crédit Agricole Group, a market leader in Universal Customer-Focused Banking in France and one of the largest banks worldwide. With operations in 50 countries, Crédit Agricole Group seeks to serve the real economy by supporting its clients’ projects in all areas of retail banking and associated specialized business lines. Emphasizing its values and commitment, Crédit Agricole Group is the bank of common sense. It puts the satisfaction and the interests of all its customers, employees and shareholders at the heart of its activities.

Established in 2006, Crédit Agricole Egypt has become an active player in Egypt’s financial industry offering a wide range of innovative and convenient products to its clients across the entire spectrum: Corporate, SMEs and individuals. Crédit Agricole Egypt’s key goal is customers’ satisfaction by valuing and prioritizing their best interests Thus, Crédit Agricole Egypt has created specialized segments to cater its customers’ needs by offering the sound advice and tailored financial solutions. Accessibility and customers’ convenience is a priority for Crédit Agricole Egypt that offers a nationwide network of branches and ATMs. Also, the bank is considered as a market leader in terms of electronic services by offering state-of-the-art electronic banking solutions.

Banking

Credit Agricole Egypt

Jean-Pierre Trinelle

Marian Kaisser

Mohamed Maged Tammam

Emad Hamdy

Hala Ragab

Ashraf Abdel Wahab

Ahmed Essam El - Din

Marie Therese Nagy

Franck Flament

Christophe Clevenot

Amir Hakim

The Customer Experience and Engagement team at Crédit Agricole Egypt is dedicated to enhancing client satisfaction and loyalty by analyzing customer feedback, managing relationships, and developing tailored financial solutions. This team focuses on understanding customer needs through various channels, optimizing service delivery across retail banking, and implementing strategic engagement initiatives to ensure a seamless and personalized banking experience. Additionally, they oversee compliance and protect customer rights, fostering trust and transparency in all interactions.

Customer Experience and Engagement

Data and IT Management

Leadership Team

Customer Experience and Engagement

About

Team members

Other teams at Credit Agricole Egypt

Data and IT Management

Leadership Team