Jonathan Ellis, MBA, is a seasoned professional in operations training and development, currently serving as the Director of Operations Training & Development at Credit Human since February 2018. With over a decade of experience in leading talent development initiatives across various financial institutions, Jonathan has successfully transformed learning strategies to enhance organizational performance and employee engagement. Past roles include AVP, Leadership Development Officer at Broadway Bank, Senior Training Specialist at University Health System, Learning & Development Specialist at Firstmark Credit Union, and Training Specialist at Capital Group. Jonathan holds an MBA from The University of Texas at San Antonio and is currently enrolled in the Consumer Bankers Association Executive Banking School for Executive Banking Leadership.