Sheila Nyongesa

Customer Happiness Champion at Credit Repair Cloud

Sheila Nyongesa is a Customer Happiness Champion at Credit Repair Cloud since March 2021, with previous experience as a Customer Support Specialist at Sendwave and as a Customer Experience Specialist at Swvl. At Swvl, Sheila excelled in resolving customer complaints, analyzing trends in customer feedback, and driving process improvements to enhance customer retention. Prior to that, Sheila held roles at Sportpesa, managing customer interactions and overseeing social media content, and at Horizon Contact Centers Ltd, where initial customer requirements were assessed. Sheila also served as a Client Relationship Specialist at SBA SYSTEMS LTD, providing efficient handling of client queries. Early career experience includes an internship at IAWRT, coordinating events and communications, and at Royal Media Services Limited. Sheila holds a Bachelor of Science degree in Communication from Moi University.

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Credit Repair Cloud

Credit Repair Cloud, a Inc. 5000 Company, is a cloud based B2B SaaS software for the Credit Repair Industry. Credit Repair Cloud is the world's first cloud-based credit repair software and CRM which powers most of America's credit repair industry. Credit Repair Cloud has thousands of business users in over 3000 cities worldwide. It’sused by mortgage brokers, realtors, Attorneys and CPA to increase client’s credit scores or for entrepreneurs wanting to start a credit repair business. Credit Repair Cloud is an all-in-one business solution designed to launch, manage, grow a successful recurring-revenue scalable business. Credit Repair Cloud’s patent-pending method automates the process to correct errors on credit reports. It imports and analyzes credit reports, flags negative items and disputes the errors. Credit Repair Cloud is also a full-featured CRM built to manage and track every aspect of a credit repair business from sales to billing, employees, referral partners, leads and metrics. Want to start a credit repair business? Try it free for 30 days at https://www.creditrepaircloud.com


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51-200

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