Erin Miller serves as the Regional Operations Manager at the Credit Union of Southern California since August 2017, where responsibilities include project delivery, policy drafting, operational road mapping, and ensuring audit compliance. Prior experience includes a tenure as Vice President Branch Manager at LBS Financial Credit Union from 2006 to 2017, where Erin focused on workforce stability and customer satisfaction through effective loan monitoring processes. Earlier, Erin held the position of Branch Manager at Banco Popular from 2005 to 2006, emphasizing strategic leadership and team development to enhance profitability and customer experiences. Educational qualifications include a Master of Business Administration from the University of Phoenix, a Certified Associate in Project Management, and a Bachelor of Science in Business Administration from the University of Phoenix, complemented by training from the Western CUNA Management School.
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