Kevin Birch

Kevin Birch is currently working as an IT Assistant Manager at Credit Union West. Prior to this, Kevin has held various IT roles at companies such as AccountabilIT, Ricoh Americas Corporation, Insight Global, Apollo Group, University of Phoenix, and ProLink Solutions. Kevin's experience includes roles such as Service Desk Supervisor, IT Field Support Technician, IT Service Desk Analyst, IT Customer Service Representative, IT Regional Service Technician, IT Managed Services Supervisor, Lead Service Desk Engineer, and Service Desk Engineer. Throughout their career, Kevin has focused on maintaining quality customer service, improving processes, consulting on projects, and mentoring/training team members.