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Henrietta Verma

Customer Success Manager at Credo Reference

Henrietta Verma is an experienced Customer Success Manager at Credo Reference since February 2018, where responsibilities include writing professional development materials for librarians and collaborating on information literacy programs. Prior to this role, Henrietta served as a Senior Editorial Communications Specialist at the National Information Standards Organization from January 2016 to January 2018, creating newsletters and writing press releases. Henrietta has also held the position of Reviews Editor at Library Journal Magazine, managing a team and producing a biweekly magazine with extensive reviews, and worked as an Associate Editor at School Library Journal, focusing on reviews for children's reference works. Henrietta holds a Master of Library & Information Science degree from Queens College and a Bachelor of Arts in Geography, Sociology, and Economics from University College Dublin.

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