Dana B.

Dana B. has worked as a Senior IT Support Engineer at Crescent Petroleum since 2014. In this role, Dana installs, configures, and troubleshoots Cisco network switches, manages Windows Server 2019, and maintains the VOIP Avaya IP Office. Prior to that, Dana worked as an IT Support Engineer and IT Technician at Crescent Petroleum where they performed similar tasks such as installing and monitoring printers, building and installing laptops and PCs, and troubleshooting network switches. Before joining Crescent Petroleum, Dana worked as a Network Engineer at HighTech where they set up and configured various network devices including routers, access points, switches, and wireless controllers, as well as installed and configured HP physical servers.

Dana B. attended the University of Technology - Iraq from 2009 to 2013, where they obtained a degree in Computer Engineering. In addition to their degree, Dana has obtained several certifications over the years. In 2018, they earned the Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching) certification. Dana further enhanced their skills by obtaining the Exam 410: Installing and Configuring Windows Server 2012 certification from Microsoft in 2016 and the Exam 411: Administering Windows Server 2012 certification in 2017. In 2018, Dana also achieved another CCNA certification from Cisco. Continuing their professional development, Dana acquired the MTA: Networking Fundamentals - Certified 2019 certification from Microsoft in 2019. In 2020, they obtained the Understanding of Cisco Network Devices certification from Cisco and the Cisco Certified Network Associate (CCNA) certification. Building on their networking expertise, Dana earned the Fortinet Network Security Expert Level 3: Certified Associate certification from Fortinet in 2022. Most recently, Dana has obtained the Microsoft Certified: Azure Fundamentals certification from Microsoft in 2022 and the Cloud Architect using Microsoft Azure certification from Udacity in 2023.