Danielle McKenzie possesses extensive experience in technical product enablement and professional services within the technology and webcasting sectors. Currently serving at Cresta as a Technical Product Enablement professional since May 2025, McKenzie previously held roles at Observe.AI, including Global Enablement Manager and Solutions Engineer from December 2020 to May 2025. Prior to that, McKenzie was with West Corporation from October 2018 to December 2020, where responsibilities included managing Intrado's virtual event and webcasting platforms as Principal Product Manager. In a long tenure at INXPO, spanning from February 2008 to October 2018, McKenzie advanced through various roles, ultimately leading a global team as Vice President of Professional Services, overseeing thousands of virtual events annually. Early experience includes leading media services as a Manager, focusing on webcasting and video production.
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