Devon Mychal currently serves as the Senior Director and Head of Product Marketing at Cresta, where the focus is on leveraging generative AI and conversational intelligence to enhance contact centers. Previous experience includes a significant role at Talkdesk from December 2019 to October 2023, where Devon led a team focused on go-to-market strategies, marketing programs for the CX Cloud platform, and competitive intelligence. Earlier positions at Dynamic Signal and Deloitte involved rapid promotions and responsibilities in product marketing and insights. Devon holds a Bachelor of Arts degree in Marketing and Communication from the University of Southern California.
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