Talkdesk is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Their speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability.

Business Intelligence

Software

Talkdesk

Talkdesk's headquarters in San Francisco, CA, United States

Tiago Paiva

David Middler

Brian Starcher

Homero Salinas

Albert Caravelli

Rahul Kumar

Shauna Geraghty

Munil Shah

Neville Letzerich

Mike Gibson

Jeff Haslem

Brian Rose

Josh Stein

Tom Reilly

The Engineering Team at Talkdesk is responsible for the development, maintenance, and innovation of the company's contact center solutions. Comprised of roles ranging from principal engineers to site reliability engineers and technical support leads, the team ensures the platform's robustness, scalability, and seamless integration. They focus on enhancing customer engagement through advanced technologies, optimizing system performance, and providing technical support to ensure a superior customer experience.

Engineering Team

The Engineering Team at Talkdesk is responsible for developing and maintaining the company's innovative contact center solutions. They work on platform architecture, application development, quality assurance, and solution engineering to ensure robust and scalable customer experience products. This team drives the technical strategy and execution to support seamless, multi-channel engagement for businesses, ensuring higher customer satisfaction, cost savings, and profitability.

The Product Management Team at Talkdesk is responsible for the strategic direction and development of the company's contact center solutions. This includes overseeing the adoption of AI technologies, enhancing industry-specific experience clouds, and delivering innovative digital customer service applications. The team collaborates cross-functionally to ensure that Talkdesk's platform meets market needs and drives superior customer experiences, leading to higher satisfaction, cost savings, and profitability for their clients.

Product Management Team

The Sales Team at Talkdesk is responsible for driving revenue growth by identifying and securing new business opportunities, nurturing client relationships, and expanding existing accounts. They work collaboratively to understand customer needs, provide tailored contact center solutions, and ensure the successful implementation and adoption of Talkdesk's products. The team includes roles ranging from Sales Development Representatives to Directors, each focused on different market segments and strategies to maximize customer satisfaction and company profitability.

Sales Team

The Leadership Team at Talkdesk is responsible for setting the strategic direction and vision of the company, focusing on innovation and operational excellence in delivering customer experience solutions. This diverse group of executives collaborates to align product development, marketing, legal, financial, and human resources initiatives, ensuring the organization remains agile and responsive to market demands while fostering a customer-centric culture. Their collective expertise drives growth, optimization, and long-term success in helping businesses enhance customer engagement across all channels.

Talkdesk

Org chart

Board & advisors

Teams

Engineering Team

Engineering Team

Product Management Team

Sales Team

Leadership Team

Offices

Talkdesk

Org chart

Board & advisors

Teams

Engineering Team

Engineering Team

Product Management Team

Sales Team

Leadership Team

Offices

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