Jon Dedych

Jon Dedych is a seasoned professional in customer success and account management with extensive experience in the technology and hospitality industries. Currently serving as a Senior Customer Success Manager for Strategic Accounts at Cresta, Jon has previously held strategic roles at Talkdesk and Kochava, where responsibilities included prioritizing product roadmaps and integrating technology solutions for clients. Earlier career roles at Best Western® Hotels & Resorts involved managing sales technology and digital marketing strategies, highlighting a strong foundation in communication and training. Jon's diverse background encompasses project management, technical account management, and data analysis, complemented by a Bachelor of Arts in English Language and Literature from the University of Idaho.