Janice Washington

Janice Washington is an experienced professional in the hospitality and customer service sectors, currently serving as a Sales and Catering Coordinator at Crestline Hotels & Resorts since June 2017. In this role, Janice provides onsite support for a Sales Team, emphasizing excellent customer service via various communication channels. Janice's extensive background includes a position in Guest Relations at Capital One Arena, and previously as a Senior Guest Service Representative at the National 4-H Conference Center, where responsibilities included pre-blocking room assignments for large groups and managing reservations. Additionally, Janice worked as a Guest Service Manager at Gallaudet University, overseeing front office operations, financial performance, and staff training to enhance service quality.