Danielle Manrodt is a seasoned customer success professional with extensive experience in managing enterprise accounts and driving retention in high-growth environments. Currently serving as the Lead Enterprise Customer Success Manager at Crexi since February 2021, Danielle's primary focus is enterprise retention and expansion, successfully maintaining churn rates below 1% while overseeing over 150 accounts. Previously, Danielle held roles at Runway Influence as an Account Executive, where responsibilities included managing complex sales cycles for social media products, and at Runway Waiters as Director of Operations, achieving impressive sales goals for premium event staffing. Earlier experience as Director of Sales and Client Services at The Party Staff, Inc. involved client retention and exceeding sales targets. Danielle also has a background in clinical sales at Viacord, showcasing capabilities in sales and relationship management. Educational credentials include a Bachelor of Science in Kinesiology and Exercise Science from Whittier College and a Master’s degree in Nutrition Sciences from California State University, Los Angeles.
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