Leonardo G.

Leonardo G. has a diverse work experience that spans over 15 years. Leonardo started their career as a Business Class Support Representative at Comcast in 2007. From there, they worked as a Service Desk Engineer at SMaRT Technology Services, Inc. for two years before joining Chicago Public Schools as a Technology Coordinator and Network Administrator in 2010. After seven years with the school district, Leonardo moved to Intercom where they worked as an IT Experience Specialist, taking on various responsibilities such as managing user accounts, overseeing audio/video systems, and providing IT support and training. In 2019, they joined Glassdoor as a Manager in the Information Technology Support department, where they focused on staff development, KPI implementation, and data analysis. Currently, Leonardo is working at Cribl as a Team Lead in Information Technology Support.

Leonardo G. attended DeVry University from 2008 to 2010, where they studied Network and System Administration/Administrator. In 2016, they completed a web development program at the Firehose Project. In 2017, they also completed a web development course at Flatiron School. Additionally, Leonardo obtained certifications in A+ and Network+ from CompTIA and MCP from Microsoft. Leonardo also holds a certification in macOS from Apple.