Paul Hoffman has extensive experience in customer support and technical management across multiple industries. Currently serving as Director of Tier3 & DSE at Cribl since May 2021, Paul is focused on developing advanced support offerings. Prior roles include Director of Customer Support at Devo, where operational efficiencies were enhanced and global team expansion was achieved, and Sr. Manager of Technical Support at Splunk, where leadership of a team supporting both on-premise and cloud solutions was emphasized. Paul's career began at companies like Dell Services, where multiple managerial roles underscored expertise in systems administration and support delivery. Paul holds an Associate of Applied Science degree in Business from Topeka Technical College.
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