Mission:  To foster resilience and wellbeing for all by connecting people to accessible and compassionate support.

Crisis Connections has been at the heart of the Seattle-King County safety net for 50 years. We provide a variety of text, chat and phone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State.

Our core services include:

- King County 988 & Regional Crisis Lines: Immediate assistance for people experiencing emotional distress, mental health crisis, or considering suicide. All calls are anonymous and confidential. Available 24/7/365.

- WA Recovery Help Line: A statewide resource for people struggling with mental health, substance abuse, or problem gambling.

- King County 2-1-1: Provides expert assistance in finding community resources and health/human services. Need help but don’t know where to turn? Dial 2-1-1.

- Teen Link: An anonymous and confidential help line for youth, answered by teen volunteers. Phone and chat are available every evening from 6-10pm. Teen Link also provides youth suicide prevention trainings in area schools.

- WA Warm Line: A statewide peer support help line for people living with mental illness.

- Survivors of Suicide: Support groups for anyone who's lost a loved one to suicide.

For more information visit: www.crisisclinic.org

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Crisis Connections is a non-profit agency registered with the Secretary of State as a charitable organization. We are state-licensed as an emergency telephone service and chemical dependency provider. We are accredited by the Alliance of Information & Referral Systems and CONTACT USA.

Crisis Connections is an equal opportunity employer and service provider.

Charity

Non Profit

Support Services

Crisis Connections

Crisis Connections' headquarters in Seattle, WA, United States

Michelle McDaniel

Tiffany R. Olson

Diane Mayes

Sonja Hanson

Shannon Christiansen

The Finance and Operations team at Crisis Connections is responsible for overseeing the organization’s financial health and operational efficiency. This team manages budgeting, accounting, and financial reporting to ensure sustainable funding for vital support services. Additionally, they streamline operational processes to enhance service delivery and maintain compliance with regulatory standards, enabling the organization to effectively connect individuals in crisis to the help they need.

Finance and Operations

The Training and Development team at Crisis Connections focuses on enhancing the skills and knowledge of staff and volunteers to ensure high-quality, compassionate support for individuals in crisis. They design and implement training programs, workshops, and resources that promote professional growth and best practices in crisis intervention, mental health support, and community resource navigation. By fostering a culture of continuous learning, the team ensures that all employees are equipped to effectively connect people with the help they need.

Crisis Connections

Org chart

Teams

Finance and Operations

Training and Development

Offices

Crisis Connections

Org chart

Teams

Finance and Operations

Training and Development

Offices

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