Patrick O'Malley is a seasoned User Experience Designer with extensive experience in enhancing customer journeys across various industries. Currently employed at Critical Mass since May 2021, Patrick has led design initiatives for multiple clients, focusing on solution architecture and quality assurance for the Nissan USA websites. Previous roles include UX/UI Designer for an EdTech start-up and a gaming startup, where Patrick contributed to creating user-friendly interfaces and immersive experiences. Patrick's background also includes regulatory compliance roles at Scotiabank and consulting at IBM, where skills in project management and training were developed. Patrick's educational credentials encompass certified training in Conversational AI and various design bootcamps, alongside a B.B.A. from Universidad del Salvador and additional finance certifications.
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