Garrett Phillips

Garrett Phillips is a skilled Security Analyst at Critical Start since January 2024, with a diverse background in technology and client support. Previously, Garrett served as a Technical Trainer at The 20 MSP, where responsibilities included educating employees on the Vipre Email Security Platform and training on MX Toolbox for phishing identification. Prior experience includes roles as a Senior Tier One Technician, Tech Support at Agent IT Solutions and Animal Care Technologies, and varied positions such as Firefighter for the City of Oak Point and School Bus Driver for Denton ISD. Garrett holds an Associate's degree in Computer Networking from North Central Texas College and a Bachelor of Arts in Music from Wayland Baptist University, where early experience included overseeing a piano lab and troubleshooting computer equipment.