Hunter Tesar

Hunter Tesar is an experienced professional specializing in customer success operations and management. Currently serving as the Manager of Customer Success Operations at Critical Start since December 2022, Hunter has implemented NPS automation, customer health scorecards, and journey orchestrations while collaborating with various departments to enhance data retention and product adoption. Prior to this role, Hunter spent nearly a decade at Geoforce, where responsibilities included managing a global support team, developing new processes for support case management, and achieving significant savings for the company. Hunter's earlier positions involved direct account management and customer support, showcasing a strong track record in improving customer satisfaction and operational efficiency. Hunter holds a Bachelor of Science in Criminal Justice from the University of North Texas.