Helene Falandry

Helene Falandry is a seasoned professional in customer success and operations, currently serving as the Customer Success & Operations Manager at Appear Here since September 2014. With a strong background in the real estate market, Helene previously operated as the City Launcher for Paris, overseeing operations compliance, recruiting and training key personnel, and building relationships with major landlords and luxury brands. Prior experience includes roles as Regional Concierge Manager at Vertu, where operational management and customer satisfaction were prioritized, and as Travel Department Manager at Ten Lifestyle Group, where team growth and performance enhancement were achieved. Helene began their career at ELY & SIDNEY LIMITED, where significant sales growth was realized within the export sector. Helene holds a BTS in International Trade from Notre-Dame La Riche.