Amit Garg

Amit has led CRMantra since its founding. He has been instrumental in over 100 successful digital transformation initiatives specializing in omni-channel Sales, Service, and CPQ for customers in Telecommunications, Media, Utilities, Medical devices, and Hospitality industries. These digital transformations have yielded significant increases in sales productivity, price and margin improvements, and cost savings due to streamlined end-to-end service delivery.

Prior to founding CRMantra, as a Product Manager, Amit led the CPQ app at Siebel (now part of Oracle). He helped re-architect the CPQ apps to improve performance and usability. The re-architected app was the key reason in several competitive multi-million-dollar licensing wins for Siebel.

Previously, Amit has worked as VP and Chief Scientist at Evant (now part of Manhattan Associates: MANH) where his team pioneered the use of AI-based approaches for very large-scale inventory and replenishment optimization for retailers and distributors. He also worked as Research Staff at IBM’s TJ Watson Research Center where he filed several patents on pricing algorithms for retailers, creation of efficient auction mechanisms for trading telecommunication bandwidth, market for trading semiconductor manufacturing capacity, and markets for trading cargo capacity.

Amit has a PhD in Industrial Engineering from Stanford University, an MS in Industrial Engineering from the University at Buffalo, NY, and a BTech (Hons) in Mechanical Engineering from the Indian Institute of Technology, Kharagpur.