Eduardo Pontoni

Eduardo Pontoni is a seasoned professional in customer success and account management, currently serving as Gerente de Customer Success - Key Accounts at CRMBonus since December 2022. Previously, Eduardo held various roles at Get In, including Customer Success - Senior Analyst, where the establishment of a customer success area was created from scratch. Eduardo's experience extends to Tripadvisor, where as an Account Manager at The Fork, responsibilities included managing a substantial portfolio of restaurants and driving performance improvements. Eduardo has a background in sales and marketing, evidenced by previous positions at Restorando and other organizations, and holds an MBA in Strategic Leadership from FGV - Fundação Getulio Vargas, along with other relevant qualifications in marketing and communication.