CRMBonus
Gabriela Vitoria Maes is a Costumer Success Analyst at CRMBonus since October 2023, focusing on data analysis and marketing strategies, as well as campaign execution via WhatsApp, SMS, and email. Prior to this role, Gabriela served as a Marketing Analyst at Rádio 89 FM from April 2023 to October 2023, where responsibilities included daily administrative tasks and event production. Experience also includes a position at CredPago from June 2021 to April 2023 as a Costumer Success representative, assisting clients with platform usage and providing support across various communication channels. Gabriela began their career as an Administrative Assistant at Gestão Contabilidade from December 2020 to April 2021, facilitating client relationships and support. Currently pursuing a degree in Design at Católica de Santa Catarina, Gabriela has completed extension courses in Design Thinking and User Experience at FIAP.
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CRMBonus
A CRMBonus é uma plataforma que utiliza dados e inteligência artificial para maximizar as relações de empresas com seus clientes, transformando cada interação em mais geração de valor para todas as partes envolvidas: crescimento para negócios e felicidade para consumidores. Criada em 2018 com o lançamento do Giftback, uma inteligente e eficiente solução de retenção para o varejo, hoje a CRMBonus apoia a empresas de todos os setores e tamanhos a também atrair e engajar clientes com mais duas avenidas de soluções: o Vale Bonus e o CRM Ads. A CRMBonus tem hoje mais de 350 especialistas que se dividem entre São Paulo e Joinville, e já levantou R$ 680 milhões de alguns dos mais respeitados fundos de investimento em venture capital como BOND, Igah, Riverwood, Softbank e Valor Capital Group.