CRMXchange
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- Digital Strategy Team
Digital Strategy Team
About
The Digital Strategy Team at CRMXchange focuses on leveraging cutting-edge technology and innovative digital solutions to enhance customer experiences and operational efficiency. They strategize and implement digital care initiatives, oversee the development of intelligent virtual agents, and ensure seamless communication across channels to drive business success and foster customer satisfaction.
Team members
Brian Bremer
Intelligent Virtual Agent
Herbert Greenebaum
Director, Customer Experience
Isabella Mongalo
Director Of Digital Care Strat...
Karen Ford
Head Of Voice Customer Success
Lawrence Byrd
Senior Director Of Communicati...
Matt Whitmer
Intelligent Virtual Agent
Mike Betzer
Chief Digital Transformation O...
Prashanth Kancherla
VP – North America
Rebecca Jones
Intelligent Virtual Agent
Robert Nolan
Creator And Product Architect
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