Hyeo Heo

Hyeo (Lily) Heo is a Managing Consultant specializing in Business Transformation at CrossCountry Consulting since October 2022. Previously, Hyeo contributed to IBM as a Business Process Lead, Software Product Manager, and Senior Consultant from June 2018 to September 2022, focusing on finance transformation and training initiatives for new finance software. Earlier experience includes roles at Penn State University, Merck, F.N.B. Corporation, and the University of Pennsylvania, which involved customer support, sourcing operations, and research. Hyeo holds a Bachelor of Science degree in Supply Chain and Information Systems with a minor in Information Science Technology from Penn State University.