Dan Edwards is a ServiceNow Certified Master Architect and the Director of Advisory at Crossfuze, where they focus on helping customers achieve value and real business outcomes from the ServiceNow platform. With over a decade of experience in the IT, Legal, and Health sectors, Dan has provided guidance to a diverse range of customers, addressing their challenges with rational and trustworthy advice. Previously, they served as a Service Manager at NHS and a Court Advocate while also holding various consulting roles at KPMG UK and Crossfuze. Dan's educational background includes a distinction from BPP Law School, and they hold numerous certifications in ITSM, ITOM, HR, ITBM, and PPM, as well as TOGAF 9.2 and Agile SCRUM Master credentials.
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