Joe Thorogood

Joe Thorogood is a Senior Solutions Consultant at Crossfuze, where expertise is focused on service innovation and the implementation of high-impact platforms using ServiceNow since July 2021. Prior experience includes various roles at Capgemini from February 2012 to July 2021, including Solutions Consultant, ServiceNow Technical Consultant, Service Delivery Lead, Major Incident Manager, and IT Service Desk Agent. An early career began as an IT Apprentice at Zenos IT Training, completing an Advanced Apprenticeship with multiple qualifications in IT and telecoms. Currently pursuing a degree in Digital and Technology Solutions at Aston University, Joe holds several vendor qualifications in IT, including CompTIA A+ and Microsoft Technology Associate certifications.