Ralph Rillero is an experienced PMO Delivery Manager at Crossfuze, specializing in coaching and mentoring Engagement Managers to enhance delivery processes for improved productivity, quality, and client satisfaction. Prior to this role, Ralph Rillero served as Delivery Manager and Senior Engagement Manager at Acorio, where contributions included supporting ServiceNow product implementations and leading high-profile projects. Ralph Rillero has also held key positions at Linium, DXC Technology, and Hewlett Packard Enterprise, focusing on Service Management processes, team leadership, and strategic initiatives to enhance organizational capabilities. Early career experiences at Electronic Data Systems involved managing client delivery and establishing global processes. Ralph Rillero holds a Bachelor’s degree in Accounting from Binghamton University and an MBA in Finance from Cleveland State University.
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