Vanessa da Rocha

Vanessa da Rocha is a seasoned IT professional with extensive experience in support engineering and system analysis. Currently serving as a Support Engineer at e-Core since March 2024, Vanessa previously held roles as a Global Support Analyst L2 at Wiley, an IT Support Analyst at Quality S.A. and Tecnofit, and contributed to IT support at Qi Network and TCM Informática. Early career experiences include positions at Wipro Technologies and Tree Tools Informática, focusing on application support and software development, complemented by internships at GVT. Vanessa's educational background includes degrees in Information Technology and Systems Analysis, with a solid technical foundation in PL/SQL, incident management, and user training.