The Customer Success and Support team at CrossKnowledge, a Wiley brand, ensures that clients receive maximum value from our digital learning solutions. This team, comprising roles such as Customer Success Managers and Application Support Engineers, provides technical assistance, resolves issues, and offers strategic guidance to enhance user experience and satisfaction. Their goal is to foster long-term client relationships and drive successful implementation and adoption of our learning platforms.
Didier Lavana
IT Support
Jan van Belle
Application Support Lead
Laurent C.
Client Support Technician
Léa Sidersky
Customer Success Manager
Maxime Moreau
Customer Success Manager
Ouiza Fernandes - Sm...
Senior Application Support Eng...
Sara Belaaichi
Customer Success Manager (ente...
Vanessa da Rocha
Global Support Analyst L2
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