Amir Badry has extensive experience in business operations and account management, currently serving as a Business Operations Manager at Crossover since November 2017, with previous roles at Upland Software as a Business Analyst, Renewal Operations Manager, and Orders Management Specialist. Prior to Crossover, Amir worked as an Account Manager at Sykes Enterprises, Inc., where responsibilities included client relationship management, problem-solving, and financial tracking. Amir also held various positions at Teleperformance Egypt from June 2010 to June 2016, including Contact Center Manager, focusing on technology products, financial services, and telecommunications support. Initial experience as a Contact Center Agent at Xceed involved providing technical support for Xbox and Cisco Systems customers.
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