Hanan Tailooni

Hanan Tailooni is an experienced Technical Support Engineer with a strong background in Cisco products and unified communications. Hanan has worked at CrossRealms Middle East from September 2022 to August 2024, and previously at Estarta Solutions from December 2019 to September 2022, where roles included Senior Technical Support Engineer and Technical Consulting Engineer within the Cisco TAC. Responsibilities involved providing comprehensive technical support to Cisco customers, addressing issues related to Cisco Unified Communications Manager and various integrations. Hanan also has experience as a trainee at Silicon Lab in 2019 and operated a successful business as a Mathematics Teacher from January 2016 to January 2019, spanning three years and teaching subjects including mathematics, physics, and English. Hanan holds a Bachelor's degree in Electrical, Electronics, and Communications Engineering from Jordan University of Science and Technology, completed in 2019.