Christina P.

Christina P. is a seasoned professional with extensive experience in digital content publishing and leadership development, currently serving as a Digital Content Publisher and Leader Academy Training Program Manager at Crossroads Church in Cincinnati, OH since January 2022. Prior to this role, Christina P. spent nearly 15 years at Macy's, where responsibilities included developing knowledge management strategies, leading cross-functional teams to enhance agent experience, and managing change initiatives. Christina P. is well-versed in coaching, training, and optimizing performance, having held various managerial positions from Operations Manager to Sr. Manager Agent Experience. Christina P. holds a Bachelor of Science in Psychology from Capella University, earned in September 2023.