Cristian Flores

Cristian Flores is an experienced hospitality professional with a strong background in guest services and environmental management. Currently serving as the Assistant Director of Environmental Services at Crothall Healthcare since January 2019, Cristian previously held various leadership roles, including Operations Manager, Front Office Manager at Waterfront Hotel, and Director of Guest Services at Indian Springs Calistoga. Cristian has a proven ability to enhance guest experiences by implementing new service standards and efficiently managing staff, demonstrated through roles at Carneros Resort and Spa, Bardessono Hotel & Spa, and Silverado Resort and Spa. Early career experiences as a Front Desk Agent at The Westin Verasa Napa and Night Auditor at North Block LLC further solidified Cristian's foundational skills in hospitality operations.