Nitin K. is an experienced ServiceNow Consultant currently employed at Crowd Software Consulting LLC since February 2015, specializing in IT Business Management (ITBM) modules, Customer Service Management (CSM) suite, and custom application development. Nitin K. has also implemented web service integrations to enhance the CSM Agent Workspace and manage data for insurance holders. Prior to this role, Nitin K. worked as a .NET Developer at COIGN CONSULTANTS PVT LTD from April 2012 to June 2013, where responsibilities included designing, coding, and resolving production issues for legacy systems, as well as automating email notifications linked to Active Directory for invoice management. Nitin K. holds a Master's degree in Computer Technology/Computer Systems Technology from Eastern Illinois University and a Bachelor's degree in Computer Science and Engineering from Jawaharlal Nehru Technological University, Hyderabad.
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