David Gailey is a strategic storyteller and customer success leader currently serving as the VP of Customer Success at CrowdComfort. With a diverse background spanning agency, large corporations, B-Corps, startups, and tech/SaaS, they have a comprehensive understanding of customer behavior and experience enhancement. David held roles such as Director of Strategic Insights at Talespin and has navigated three acquisitions, showcasing their adaptability in high-stakes environments. They earned an MBA in Marketing Research from the University of Wisconsin-Madison and a Bachelor of Science in Business Management from Brigham Young University - Idaho. David is also a mentor at Unreasonable, sharing their extensive expertise in customer success and applied neuroscience.
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