Micheal J is a seasoned Technical Account Manager with extensive experience in relationship-based premium support and customer success across major corporate accounts. Currently serving as a Technical Account Manager II at CrowdStrike since February 2021, Micheal J previously held roles at Broadcom Inc. and Symantec, where responsibilities included account management, case management, and lifecycle planning for Symantec Endpoint Protection implementations. Prior experience includes supporting IT initiatives at Interstate Battery, technical support roles at Mary Kay Inc. and Symantec, and customer service positions in sales and youth guidance. Micheal J holds a Master of Arts in History from The University of Dallas and a Bachelor of Arts in Biblical Studies from Criswell College.
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