Gregory Holland

Gregory Holland is a highly experienced Desktop Support Engineer with a strong background in technical support across multiple law firms and organizations. Currently at Crowell & Moring LLP since October 2013, Gregory has served as a point of escalation for desktop hardware and network infrastructure support, while also providing comprehensive troubleshooting assistance to attorneys and staff. Previously, Gregory worked at WilmerHale from January 2013 to October 2022, offering Tier 1 and Tier 2 deskside support, managing requests via the Assyst ticketing system, and configuring various computer and mobile devices. Additional roles include a brief tenure as a PC Technician at Chadbourne & Parke LLP and a Tier 1 Help Desk position at the American Federation of Teachers. Gregory's educational background includes training from Year Up and Northern Virginia Community College.