Joan Diego Fernandez

Joan Diego Fernandez is an experienced professional in application administration and customer service, currently serving as an Application Administrator II at Crowley since February 2024. Previously, Joan held the position of Customer Service Team Lead at Auxis from March 2022 to March 2024, and worked as an Employee Resource Center Team Manager at Amazon from October 2020 to November 2021. Joan's earlier roles include serving as AMER Billing CS Supervisor at DXC Technology and Global Access Operations Team Manager at Bank of America, along with positions at Hewlett-Packard as User Account Administration and Delivery Team Lead for Clorox. Joan holds a Bachelor's degree in Tourism and Hotel Management from Universidad Internacional de las Américas, completed between 1993 and 1996.