Wayne Nicolaus currently serves as the Regional Field Support Manager for Government Supply Chain at Crowley, a position held since November 2017, where expertise in Project Management and Lean Problem Solving is applied to enhance customer service. Previous experience includes serving as Service Center Manager at XPO division from July 2009 to May 2017, overseeing a team of CDL qualified drivers, clerical staff, dock workers, and salaried employees while focusing on development and retention. Prior to that, Wayne worked as Operations Manager at Watkins Motor Lines from July 2004 to May 2009, contributing to various projects including Operation Phoenix and change management after the company's acquisition by FedEx National. Wayne's career began in the US Army, serving as a Combat Observation Lasing Team member from July 1992 to July 1995, achieving an honorable discharge and receiving the United Nations expeditionary medal for service in Somalia.
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