Henry Hernandez is an experienced Quality Assurance Analyst at Crown Awards since March 2012, with a strong background in leading IT projects, testing software, and collaborating with development teams. Key responsibilities include creating test cases, running manual regression tests, resolving infrastructure tickets, and assisting in website development. Previously, Henry served as a Customer Service Specialist and an Engraving Engineer, where skills in customer interaction and product design were honed. Early career experience as a File Clerk at The IMA Group involved managing confidential medical records and distributing company supplies. Henry holds an Associate's degree in Business/Office Automation/Technology/Data Entry from SUNY Westchester Community College.
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