Erik Ohlin

Erik Ohlin is a Solution Architect specializing in ServiceNow, currently employed at Crown Castle since September 2023. Previously, Erik served as a Senior Solution Architect at NewRocket, with expertise in ITSM, ITOM, Performance Analytics, and extensive experience in CSM, Agile, HRSD, and Employee Center. At Teradata, Erik architected and implemented a greenfield ServiceNow instance for 12,000 users and established Agile best practices for Platform Development. Other roles include ServiceNow Configuration Management Analyst at ICU Medical, ServiceNow Configuration Management Consultant for Jack in the Box, and IT Applications Engineer at TaylorMade Golf Company, where Erik led a migration to ServiceNow and managed Service Desk personnel. Erik's early career includes consultancy roles providing IT infrastructure support at HappyMacs, Modern Postcard, and Pacific Color Connection. Erik's educational background includes studies at Arizona State University from 1986 to 1988.