Olga Beltran Ramirez

Olga Beltran Ramirez is a skilled professional in the hospitality sector with extensive experience in customer service and event planning. Currently serving as a Cruise Consultant at Regent Seven Seas Cruises since December 2022, responsibilities include addressing client and travel agent concerns to ensure high levels of customer satisfaction. Olga also works as a Front Office Associate at Crown Resorts and as a Guest Service Agent at Hyatt Regency Sydney, where duties involve guest relations and effective issue resolution. Previously, Olga contributed as an Event Planning Assistant at Manjits Hospitality, improving client satisfaction through proactive problem-solving. With earlier roles including Office Coordinator at Mercado Libre and Night Auditor at Hotel Bh Bicentenario, Olga has consistently focused on enhancing customer experiences and operational efficiency. Educational qualifications include a Master in International Hotel Management from Torrens University Australia, a Bachelor's degree in Hospitality Management from Universitaria Agustiniana, and technical training in kitchen and pastry arts.