Croydon Council
Claire Fletcher is an experienced professional currently serving as the Strategic Commissioning Manager for Older People and Carers at Croydon Council since November 2022. Claire is the founder of Creative Thought, focusing on compassionate workplaces and employee wellbeing since August 2019. Previous roles include Health and Wellbeing Practitioner and Health Network Manager at Shaw Trust, where Claire managed health and wellbeing services for the Work and Health Programme, and Development Manager at Migrant Help, focusing on support services for asylum seekers and modern slavery victims. Claire has also held positions in healthcare service development and commissioning with various organizations, including Kent Community Health NHS Foundation Trust and West Kent Clinical Commissioning Group. Claire holds a Master of Business Administration in Healthcare Leadership and Management from Canterbury Christ Church University and a Bachelor of Science in Pharmacy from the University of Brighton.
Croydon Council
We provide a large number of services for local people, businesses and visitors to the borough, including services for children and adults, and environmental, cultural, sports, housing, planning and benefits services. The borough is split into 24 electoral wards, and local elections are held every four years. With a workforce of about 10,500 staff, including teachers in schools, Croydon Council is the largest employer in the borough. Spending over £900 million per year, the council makes a significant contribution to the local economy. The council comprises three main political functions, the Executive (Leader and Cabinet), Committees, and Scrutiny. The Leader and Cabinet are responsible and accountable for shaping policies and plans and recommending them to the council for approval. Cabinet also gives direction to departmental directors on the way services are managed and the budgets allocated to them. Six non-executive committees take decisions relating to planning, licensing, standards of behaviour and conduct for members and officers, staffing issues, tenders, property transactions, liaison with local utility companies and internal audit. Scrutiny holds the council executive functions to account. Examining aspects of council performance, the Overview and Scrutiny Committee also increasingly involves other local agencies which contribute to the economic, social and environmental well-being of the local population.