Croydon Council
Richard Enderson is an experienced Information Technology professional with a strong background in service delivery management. Currently serving as the Information Technology Service Delivery Manager at Croydon Council since February 2024, Richard has previously held positions as Service Delivery Manager at Vohkus and Service Desk Manager at Ringway Jacobs, where Richard also acted as an IT Business Partner. Richard’s expertise extends to roles in various organizations, such as IT Service Desk Manager at Essex County Fire and Rescue Service and IT Service Manager at The Nursing and Midwifery Council, where significant improvements were achieved in team performance and service quality. Notable contributions include enhancing IT service models at WaterAid and managing diverse teams at Teach First and UI Centric. Richard holds a degree in Information Systems GNVQ from South East Essex College.
Croydon Council
We provide a large number of services for local people, businesses and visitors to the borough, including services for children and adults, and environmental, cultural, sports, housing, planning and benefits services. The borough is split into 24 electoral wards, and local elections are held every four years. With a workforce of about 10,500 staff, including teachers in schools, Croydon Council is the largest employer in the borough. Spending over £900 million per year, the council makes a significant contribution to the local economy. The council comprises three main political functions, the Executive (Leader and Cabinet), Committees, and Scrutiny. The Leader and Cabinet are responsible and accountable for shaping policies and plans and recommending them to the council for approval. Cabinet also gives direction to departmental directors on the way services are managed and the budgets allocated to them. Six non-executive committees take decisions relating to planning, licensing, standards of behaviour and conduct for members and officers, staffing issues, tenders, property transactions, liaison with local utility companies and internal audit. Scrutiny holds the council executive functions to account. Examining aspects of council performance, the Overview and Scrutiny Committee also increasingly involves other local agencies which contribute to the economic, social and environmental well-being of the local population.